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TECH TIP:  Help Desk Humor
 

This is "computer humor week."  (The last week of every year is - you probably didn't know that). We will resume our regular Tech Tips next week.  So, here they are - the top Tech Support help desk items of 2005.  These are actual items called in to Help Desks.  Of course, I never get any calls like this - I only work with tech savvy people.  Now if you need an explanation to any of these, just drop me a line.

 

Customer: I'm trying to connect to the Internet with your CD, but it just doesn't work. What am I doing wrong?
Tech support: OK, you've got the CD in the CD drive, right?
Customer: Yeah....
Tech support: And what sort of computer are you using?
Customer: Computer? Oh no, I haven't got a computer. It's in my CD player and all I get is weird noises. Listen.....
Tech support: Aaaarrrrgggghhhh!!!
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Tech support: What kind of computer do you have?
Customer: A white one...
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Tech support: Click on the "my computer" icon on the left of the screen.
Customer: Your left or my left?
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Customer: Hi, good afternoon, this is Martha, I can't print.  Every time I try, it says, "Can't find printer." I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...
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Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.
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Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged in to the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer: OK.
Tech support: Did the keyboard come with you?
Customer: Yes.
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah...that one does work.
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Tech support: Your password is the small letter a as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
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Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.
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Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry...Internet Explorer.
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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
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Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter "a" in the address, but how do I get the circle around it?
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A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under Windows?
Customer: No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.
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Tech support: Okay Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager.
Customer: What do you mean?
Tech support: "P" ... on your keyboard, Bob.
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Customer:  "You've got to fix my computer. I urgently need to print a document, but the computer won't boot properly."
Tech Support: "What does it say?"
Customer: "Something about an error and non-system disk."
Tech Support: "Look at your machine. Is there a floppy inside?"
Customer: "No, but there's a sticker saying there's an Intel inside.  "I'M NOT GOING TO DO THAT!!

===============

 

Tech Support: "Ok, now click your left mouse button."
Customer: (silence) "But I only have one mouse."

===============

 

Tech Support: "I need you to right-click on the Open Desktop."
Customer: "Ok."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support:
"Ok. Right click again. Do you see a pop-up menu?"
Customer: "No."
Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"
Customer: "Sure, you told me to write 'click' and I wrote 'click'."

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Tech Support: "What does the screen say now?"
Customer: "It says, 'Hit ENTER when ready'."
Tech Support: "Well?"
Customer: "How do I know when it's ready?"

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Tech Support: "Customer Support, this is David, may I help you?"

Customer: "Hello, yes, it's me."

Tech Support: "Oh, it's me too." [chuckle]

Customer: "No, Esmie. E, s, m, i, e."

Tech Support: "Oh, sorry."

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Tech Support: "Tell me, is the cursor still there?"

Customer: "No, I'm alone right now."

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Tech Support: "Ok, ma'am, do you see the button on the right hand side of your mouse?"

Customer: "No, there's a printer and a phone on the right hand side of my mouse."

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Tech Support: "Just call us back if there's a problem. We're open 24 hours."
Customer: "Is that Eastern time?"

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BACK TO TECH TIPS


Lyon County Government Center    607 W. Main St.    Marshall, MN 56258    (507) 537-7046

E-Mail:    Marshall Adult Education

HOME | MISSION | SCOPE AND SEQUENCE | STAFF INFORMATION |SITE SCHEDULES | TECHNOLOGY
 WORKFORCE |
BUSINESS CONNECTIONDIRECTORY | GRANTS
| RESOURCES | STUDENTS LESSONS